Powells Garage, Redruth, have a lifetime’s experience of selling cars. Sixty years dealing with their customers, helping them to select the most suitable vehicle for their individual needs.
The cars have changed beyond all recognition, but the same family service continues, albeit a different generation.
What a choice we all have, these days, when it comes to choosing the right motor vehicle. That is where the genuine experience and trusted clear advice becomes invaluable.
Heather Powell, or one of her team, will listen carefully to your needs and look to place you in the right vehicle for you, for the right reasons, definitely no hard sell here, far from it.
That is why Powells is recommended widely to customers families and friends.
The whole process becomes a pleasure for both sides. When a suitable car is selected and test driven, or not, and a decision is made to purchase the vehicle, a small deposit secures and the vehicle is then booked through the service department. Prior to release, the vehicle then undergo’s Powells own Premium Service, a new cambelt kit, if within a year or 10,000miles of being due, and a new MOT test.
The paperwork relating to all of this work is passed onto the customer on collection of the vehicle, everything is completely transparent. When the vehicle leaves it also has an excellent six month, AA warranty assigned to it, for complete peace of mind.
Customers are added to Powells service database and reminded by letter when their next service and MOT become due, we hope you become our customers, long term, most do.
In the event that there are any issues with the vehicle, following collection, there is a complete no quibble aftersales policy, which ensures stress free vehicle ownership. Customers will have a friendly reception, whereby any issues will be taken care of.
The service reception staff will happily deal directly with the AA for any claims handling, taking any stress out of the situation. The invoice for repair will then be sent directly to the AA, (no paying the bill and claiming back.) Customers will also be offered a courtesy vehicle, subject to availability, in order to remain mobile, or alternatively a lift home would be offered, if preferred.
No wonder customers come back to Powells for their next vehicle and recommend to their friends and family.